Page 1 of 2

Subscription problems

Posted: Fri Dec 02, 2005 10:45 am
by upand_at_them
Anyone else have problems with their subscription?

I never received November's issue, despite customer service saying they mailed me another issue. That was a month ago. And I haven't received December's issue either now.

I'm paid through February and they don't answer any of my emails.

I hate to report them to the BBB, because they are the only electronics magazine left in the U.S. But I also hate being cheated.

Mike

Re: Subscription problems

Posted: Fri Dec 02, 2005 6:28 pm
by philba
I haven't gotten Dec yet either. I see people discussiong one of the Dec projects so someone must have gotten a copy.

I guess I shouldn't have bitched about the mag earlier...

Re: Subscription problems

Posted: Fri Dec 02, 2005 8:20 pm
by Mike6158
No December for me either...

Re: Subscription problems

Posted: Sat Dec 03, 2005 7:23 am
by upand_at_them
I'm bitching because I never got November's either. I hope they do the honest thing and extend my subscription, refund the money, or mail the missing issues.

Re: Subscription problems

Posted: Sun Dec 04, 2005 7:31 pm
by icole
Originally posted by upand_at_them:
Anyone else have problems with their subscription?

I never received November's issue, despite customer service saying they mailed me another issue. That was a month ago. And I haven't received December's issue either now.

I'm paid through February and they don't answer any of my emails.

I hate to report them to the BBB, because they are the only electronics magazine left in the U.S. But I also hate being cheated.

Mike

Re: Subscription problems

Posted: Sun Dec 04, 2005 7:33 pm
by icole
I haven't received my December issue either. Just tonight I sent a message regarding the missing issue, so will have to wait and see what happens.

Re: Subscription problems

Posted: Mon Dec 05, 2005 1:02 am
by L. Daniel Rosa
Mine's running a bit late too. I usually get them 3-6 days before the month of the issue.

added-

Okay, it arrived today.

<small>[ December 05, 2005, 12:08 PM: Message edited by: L. Daniel Rosa ]</small>

Re: Subscription problems

Posted: Mon Dec 05, 2005 2:09 pm
by MagicBlueSmoke
I'm on the east coast, and I haven't
received the December issue yet. I
almost always receive the coming month's
issue in the last week of the previous
month. :)

Re: Subscription problems

Posted: Mon Dec 05, 2005 3:26 pm
by philba
Whoa! Daniel in Bellingham WA gets his copy and no one else has. No offense Daniel but that makes no sense. Bellingham usually is pretty far from the beaten USPS track. I believe all the US mail for Bham goes through Seattle and I didn't get mine today. Something is screwey.

To be fair, Bham has the best radio museum in the world with an amazing collection Atwater-Kent breadboard radios and some really incredible early electricity expermental aparatus but still....

Re: Subscription problems

Posted: Mon Dec 05, 2005 3:32 pm
by Jeep4by4
I got a year subscription about 9 monthes ago. I've recieved countless "renew now!" notices (probably 2 a month), but I've only recieved about 3 or 4 magazines. I won't be re-upping my sub.

Re: Subscription problems

Posted: Mon Dec 05, 2005 5:15 pm
by Robert Reed
Well- I just got my Dec. issue today. It was aweek late from its normal delivery time.

Re: Subscription problems

Posted: Mon Dec 05, 2005 6:22 pm
by Clyde Crashkop
I called them tonight. They said Dec. is in the mail.

Re: Subscription problems

Posted: Mon Dec 05, 2005 9:30 pm
by ezpcb
I always receive at the end of a month. but I haven't receive November issue till now.

Re: Subscription problems

Posted: Tue Dec 06, 2005 4:23 pm
by Michael Kaudze
Does everyone have the new contact info for the subscription department? If not visit the CONTACT US page on the NV website. You can email customer service at [email protected]. Its not a problem to have a missed issue resent from Nuts & Volts, just contact customer service within a reasonable time.

Re: Subscription problems

Posted: Tue Dec 06, 2005 11:07 pm
by MagicBlueSmoke
I just received the December issue today - a much needed dose of engineer ####3. :)

<small>[ December 06, 2005, 11:09 PM: Message edited by: MagicBlueSmoke ]</small>