Subscription problems

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upand_at_them
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Subscription problems

Post by upand_at_them » Fri Dec 02, 2005 10:45 am

Anyone else have problems with their subscription?

I never received November's issue, despite customer service saying they mailed me another issue. That was a month ago. And I haven't received December's issue either now.

I'm paid through February and they don't answer any of my emails.

I hate to report them to the BBB, because they are the only electronics magazine left in the U.S. But I also hate being cheated.

Mike

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philba
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Re: Subscription problems

Post by philba » Fri Dec 02, 2005 6:28 pm

I haven't gotten Dec yet either. I see people discussiong one of the Dec projects so someone must have gotten a copy.

I guess I shouldn't have bitched about the mag earlier...

Mike6158
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Re: Subscription problems

Post by Mike6158 » Fri Dec 02, 2005 8:20 pm

No December for me either...
"If the nucleus of a sodium atom were the size of a golf ball, the outermost electrons would lie 2 miles away. Atoms, like galaxies, are cathedrals of cavernous space. Matter is energy."

upand_at_them
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Re: Subscription problems

Post by upand_at_them » Sat Dec 03, 2005 7:23 am

I'm bitching because I never got November's either. I hope they do the honest thing and extend my subscription, refund the money, or mail the missing issues.

icole
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Re: Subscription problems

Post by icole » Sun Dec 04, 2005 7:31 pm

Originally posted by upand_at_them:
Anyone else have problems with their subscription?

I never received November's issue, despite customer service saying they mailed me another issue. That was a month ago. And I haven't received December's issue either now.

I'm paid through February and they don't answer any of my emails.

I hate to report them to the BBB, because they are the only electronics magazine left in the U.S. But I also hate being cheated.

Mike

icole
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Re: Subscription problems

Post by icole » Sun Dec 04, 2005 7:33 pm

I haven't received my December issue either. Just tonight I sent a message regarding the missing issue, so will have to wait and see what happens.

L. Daniel Rosa
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Re: Subscription problems

Post by L. Daniel Rosa » Mon Dec 05, 2005 1:02 am

Mine's running a bit late too. I usually get them 3-6 days before the month of the issue.

added-

Okay, it arrived today.

<small>[ December 05, 2005, 12:08 PM: Message edited by: L. Daniel Rosa ]</small>

MagicBlueSmoke
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Re: Subscription problems

Post by MagicBlueSmoke » Mon Dec 05, 2005 2:09 pm

I'm on the east coast, and I haven't
received the December issue yet. I
almost always receive the coming month's
issue in the last week of the previous
month. :)

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philba
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Re: Subscription problems

Post by philba » Mon Dec 05, 2005 3:26 pm

Whoa! Daniel in Bellingham WA gets his copy and no one else has. No offense Daniel but that makes no sense. Bellingham usually is pretty far from the beaten USPS track. I believe all the US mail for Bham goes through Seattle and I didn't get mine today. Something is screwey.

To be fair, Bham has the best radio museum in the world with an amazing collection Atwater-Kent breadboard radios and some really incredible early electricity expermental aparatus but still....

Jeep4by4
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Re: Subscription problems

Post by Jeep4by4 » Mon Dec 05, 2005 3:32 pm

I got a year subscription about 9 monthes ago. I've recieved countless "renew now!" notices (probably 2 a month), but I've only recieved about 3 or 4 magazines. I won't be re-upping my sub.

Robert Reed
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Re: Subscription problems

Post by Robert Reed » Mon Dec 05, 2005 5:15 pm

Well- I just got my Dec. issue today. It was aweek late from its normal delivery time.

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Clyde Crashkop
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Re: Subscription problems

Post by Clyde Crashkop » Mon Dec 05, 2005 6:22 pm

I called them tonight. They said Dec. is in the mail.

ezpcb
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Re: Subscription problems

Post by ezpcb » Mon Dec 05, 2005 9:30 pm

I always receive at the end of a month. but I haven't receive November issue till now.
http://www.EzPCB.com
High Quality PCB for Electronics Hobbists, Pay for Chrokee, Get Land Rover

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Michael Kaudze
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Re: Subscription problems

Post by Michael Kaudze » Tue Dec 06, 2005 4:23 pm

Does everyone have the new contact info for the subscription department? If not visit the CONTACT US page on the NV website. You can email customer service at [email protected]. Its not a problem to have a missed issue resent from Nuts & Volts, just contact customer service within a reasonable time.
Intelligence is the ability to adapt to change. Stephen William Hawking.

MagicBlueSmoke
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Re: Subscription problems

Post by MagicBlueSmoke » Tue Dec 06, 2005 11:07 pm

I just received the December issue today - a much needed dose of engineer ####3. :)

<small>[ December 06, 2005, 11:09 PM: Message edited by: MagicBlueSmoke ]</small>

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