Deal Extreme, or "Extremely Slow Deals" ?

This is the place for any magazine-related discussions that don't fit in any of the column discussion boards below.
User avatar
MrAl
Posts: 3862
Joined: Fri Jan 11, 2002 1:01 am
Location: NewJersey
Contact:

Deal Extreme, or "Extremely Slow Deals" ?

Post by MrAl » Fri Jul 17, 2009 11:27 pm

Hello,


I am having a problem with Deal Extreme in that the order was placed over 10 days ago
and still no indication of shipment on the order tracking page.

Anyone have any idea what is taking so long for them to ship?
They already got the money back on 07/08/2009 so they have already been paid!
LEDs vs Bulbs, LEDs are winning.

User avatar
jwax
Posts: 2173
Joined: Mon Feb 09, 2004 1:01 am
Location: NY
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by jwax » Sat Jul 18, 2009 6:02 pm

My order, although it was wrong, came in about 2 weeks. Hong Kong mail to US Mail takes awhile.
Hope your order arrives soon and correctly MrAl!

User avatar
MrAl
Posts: 3862
Joined: Fri Jan 11, 2002 1:01 am
Location: NewJersey
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by MrAl » Sat Jul 18, 2009 11:03 pm

Hi John,

Oh, sorry to hear that too. Can you return it for the right item?
Did you have problems contacting them like i did?

What was it they actually sent you then, did you ever figure it out?
LEDs vs Bulbs, LEDs are winning.

User avatar
jwax
Posts: 2173
Joined: Mon Feb 09, 2004 1:01 am
Location: NY
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by jwax » Sun Jul 19, 2009 5:30 am

No word from them yet. Yes, I did go through the grueling "Wrong Item Received" procedure of theirs. First, you have to photograph the item received. Then you photo or scan the front of the package received. Then you scan the Back of the package received. And, if you exceed 2 Megs worth of combined photos size, you have to do it all over again to limit the total size of photos to under 2 Megs. And don't let the 600 second timer time out on you while you're doing all that, because then, you guessed it, you have to start all over again. Sadists.

I doubt if they want their cigarette thingies back. Look like a one dollar item. I'm certainly not paying for shipment back to HK.

BTW, did you look at the items they portend to sell? A red laser pointer, 200 mW, for $39 postpaid! Assuming they ship it, that is!

Is it the lenses that you're waiting for too MrAl?

psycho
Posts: 388
Joined: Thu Jan 10, 2008 8:13 pm
Location: Northwest Indiana
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by psycho » Sun Jul 19, 2009 1:23 pm

I have never dealt with them - actually, I had never heard of them until this thread came up... Seems to me that "In Stock" doesn't always mean "In Stock" :

http://www.resellerratings.com/seller16 ... ml#reviews

When I read reviews on a product or a seller, I always concentrate on the bad feedback first.

Kevin

User avatar
MrAl
Posts: 3862
Joined: Fri Jan 11, 2002 1:01 am
Location: NewJersey
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by MrAl » Mon Jul 20, 2009 2:32 am

Hi,


I have several items 'coming' someday, in some century, maybe not this one.
I didnt see the laser, is it supposed to be a good one for that much money?

Yes, apparently something seems to have changed at Deal Extreme, im not sure when this happened
though. The web site says "1 to 3 days" to get items from suppliers, but i am told by other
DX users that it now takes two weeks! That's before it even gets packaged, which takes another
full day, and however long it takes to get to USA from good ol' Hong Kong.

I didnt realize it would take this long when i ordered, because the site says 1 to 3 days.
Also, they get paid right away from PayPal so they dont have to rush...they already have the
money. This is different than most other places work...where they dont charge your credit
card until after the stuff is shipped. DX has your money right away, so why rush right?
I am wondering now if that is why they only seem to allow payment via PayPal, and not the
credit card direct.
LEDs vs Bulbs, LEDs are winning.

User avatar
jwax
Posts: 2173
Joined: Mon Feb 09, 2004 1:01 am
Location: NY
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by jwax » Tue Jul 21, 2009 2:28 am

Their Customer Support tells me that there's "no need to return the wrong item", they will ship the lenses. Now comes the two week wait to see if they get it right this time.
I don't know about their laser pointer. I paid $200 for a 200 mW red from Wicked Lasers two years ago.
I have to doubt a $39 one would be the same now.
Sure is a lot of complaints about this outfit, thanks psycho! :)

User avatar
MrAl
Posts: 3862
Joined: Fri Jan 11, 2002 1:01 am
Location: NewJersey
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by MrAl » Tue Jul 21, 2009 2:38 am

Hi John,


I hope you get the right item this time, and if you do that will raise my confidence in them severalfold.
I would also like to hear how they work when you go to use them...would be interesting.

I dont know if they will ship that laser if it is really 200mw, because i think the US has imposed a
restriction now on laser imports, that they have to be 5mw or under. Have you ever heard of
this before?
LEDs vs Bulbs, LEDs are winning.

User avatar
jwax
Posts: 2173
Joined: Mon Feb 09, 2004 1:01 am
Location: NY
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by jwax » Tue Jul 21, 2009 3:07 am

From what I hear MrAl, they still do import high power lasers, although they are definitely non-compliant with the US Center for Devices and Radiological Hazards (CDRH).
Here's some info on the status:
http://www.laserpointersafety.com/rules ... ences.html
Kinda like buying fireworks through the mail or UPS- they'll ship them to you, although they may be illegal where you are. Get caught and you're still in trouble with the law.

Engineer1138
Posts: 458
Joined: Thu Feb 05, 2004 1:01 am
Location: Minneapolis, MN
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by Engineer1138 » Tue Jul 21, 2009 4:56 pm

I'm on my third order from DE. The first came in about a week, the second about three weeks. It's only been about 3 days this time, so we'll see :-)

User avatar
MrAl
Posts: 3862
Joined: Fri Jan 11, 2002 1:01 am
Location: NewJersey
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by MrAl » Tue Jul 21, 2009 10:05 pm

Hi again,


John:
I had also read that the DX lasers are not as powerful as the spec's claim.
They even say this on their web site, to be cautious about the spec's.


Engineer:
That's good that you got your orders ok. How many items did you order
in that first order you talk about, and how many items in the second order?
LEDs vs Bulbs, LEDs are winning.

gerty
Posts: 300
Joined: Mon Dec 06, 2004 1:01 am
Location: Tennessee
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by gerty » Wed Jul 22, 2009 7:13 am

I've never ordered from them and I get spam e-mail from them almost daily.
I don't care what they have, if I get this much spam without ordering wonder what'll be like if I actually do order something.

Engineer1138
Posts: 458
Joined: Thu Feb 05, 2004 1:01 am
Location: Minneapolis, MN
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by Engineer1138 » Wed Jul 22, 2009 9:37 am

gerty:
I have never received any kind of email from Deal Extreme except to say that my order was received/shipped. Are you sure you didn't click some "add to email" link?

MrAl:
The second order was for some 1W white LEDs and optics and something else I don't remember. Can't remember what the first order was for. In fact, I can barely remember what I ordered this time! I should be too young for "senior moments" :-(

I should post pics of my current flashlight when I get it done! It's made with parts from DE.

gerty
Posts: 300
Joined: Mon Dec 06, 2004 1:01 am
Location: Tennessee
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by gerty » Wed Jul 22, 2009 10:55 am

I never heard of them before I started getting the spam

User avatar
MrAl
Posts: 3862
Joined: Fri Jan 11, 2002 1:01 am
Location: NewJersey
Contact:

Re: Deal Extreme, or "Extremely Slow Deals" ?

Post by MrAl » Tue Aug 04, 2009 4:30 am

Hi again,


I was going to give a report of what this order came to as i finally received it after three weeks,
but im going to wait until the recent spam rash has been cleared up.
LEDs vs Bulbs, LEDs are winning.

Post Reply

Who is online

Users browsing this forum: No registered users and 14 guests