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 Post subject: old windows 2K question something weird issue
PostPosted: Tue Oct 10, 2017 8:44 am 
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Joined: Fri Feb 08, 2002 1:01 am
Posts: 4231
Location: USA / North Carolina / Fayetteville
i have this older laptop (DELL Latitude with a attitude problem)
that we use at work for older programs..
it got strange issues..
the keys z,x,c,m,<,> and enter key have major delays on them. i can hold down the key and it will be several seconds delay before it responds.. not is not the KB either.
also if i use the up and down arrow keys to scroll... the down key will shoot me to the bottom of the page. that is where the curser will appear.
what the hell is wrong with this darn thing... any ideas before i fling it across the room ?
virus scan and malware shows nothing..


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 Post subject: Re: old windows 2K question something weird issue
PostPosted: Tue Oct 10, 2017 4:15 pm 
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Joined: Sat Nov 08, 2003 1:01 am
Posts: 1570
Location: Phoenixville, PA USA
You don't have anything like Sticky Keys or some other aid turned on? It's been a while, but if you inadvertently hold down the shift key for too long, it can activate them.

Try a fresh, cold boot and tell us what happens. It'll only take a few minutes, what can it hurt?

CeaSaR



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 Post subject: Re: old windows 2K question something weird issue
PostPosted: Tue Oct 10, 2017 5:26 pm 
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Joined: Sat Aug 12, 2006 4:17 pm
Posts: 1257
Did you try a different keyboard on it?

It sounds like the keyboard has problem with either the keys, or the Keyboard controller chip.

Also I agree with CeaSaR....
Look for HOT-Keys program that may be running in the background.
Try disabling them, and see if the problem is gone.


Signed: Janitor Tzap


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 Post subject: Re: old windows 2K question something weird issue
PostPosted: Mon Oct 16, 2017 9:16 am 
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Joined: Fri Feb 08, 2002 1:01 am
Posts: 4231
Location: USA / North Carolina / Fayetteville
i've tried all that.. it is something deeper... running me nuts... i think it is a bug, but everything i use says all clear..
some time i can press the buttons once and they work or have to pound it several times..
i even changed the actual KB...and used a usb KB.. both do the same thing. sticky keys and hot keys are all off.
and as i said before,, if i use the down arrow button, it won't scroll the page, it dives to the bottom of page.. and up jumps to the top. this thing is old as an abacus, i should just retire it...tell work it's gotta go !
it is also to the point that i cannot get any adobe or flash java updates any more..
i just need an excuse to shitcan the thing...lol


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 Post subject: Re: old windows 2K question something weird issue
PostPosted: Thu Oct 19, 2017 8:38 am 
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Joined: Sat Aug 12, 2006 4:17 pm
Posts: 1257
Hmmmm........................

Okay,
This sounds a lot like a Malware infection.

Can this machine boot from a CD-Rom?
Or from a USB Stick?

Yes?
Then boot the system up on some portable version of Linux{Ubuntu}.

If after Linux boots up, and the Keyboard functions normally.
{While your still running in Linux.}
Then go down load the Free Version of Malwarebytes.
Install it and run it.
Hopefully that will kill the Malware.

If the Keyboard is still messed up, while even running the portable version of Linux.

That would indicate a messed up chipset on the Motherboard.

One thing to try in this case, would be the "Hard Reset".

Before you try this.
Write down the current settings in the BIO's-CMO's.

Next:
Unplug everything from the Computer, and make notes as to which jacks they were plugged in to.

Next:
Crack open the case, and locate the Battery and CMO's RESET Jumper.
Remove the battery, and move the Jumper from "Run" mode to "Reset".
NOTE:{Check the Battery, it should read 3.0V or higher, if not, replace it.}

Next: Disconnect the power cables to the MotherBoard, Drives, and other devices.

Next: Press and hold the "Power Button" on the front of the case for 30 seconds.
Let the system sit like this for about 10 minutes.

Now, reconnect the cables.
Put the battery back in.
Move the CMO's Jumper back to "Run".

Reconnect the devices you had connect to the computer.
{Remembering which jacks they go to}.

Then power it up.
Go into the BIO's and put the settings back in.

If all went well, you'll have a working Keyboard.
If not..........

Tell your boss you need a new computer. :wink:

Good luck with it!


Signed: Janitor Tzap


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 Post subject: Re: old windows 2K question something weird issue
PostPosted: Fri Oct 20, 2017 3:45 am 
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Joined: Fri Feb 08, 2002 1:01 am
Posts: 4231
Location: USA / North Carolina / Fayetteville
i have ran the malware, it detects nothing.. i am not allowed to install linux or other programs without ITs Permission...and they won't fix this either..
and the info you gave me was for a desktop,,,,this issue is on a laptop..but i figured that out,, same process for the most part..
anyway this lappy is scheduled for an appointment with a microwave later on today for a 5 second treatment... then i'll get a new compfuzer..
i already saved what i can,,, rest is useless...
and yes, i'll remove the battery before i nuke it...


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 Post subject: Re: old windows 2K question something weird issue
PostPosted: Fri Oct 20, 2017 6:57 am 
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Joined: Sat Aug 12, 2006 4:17 pm
Posts: 1257
dacflyer wrote:
i have ran the malware, it detects nothing.. i am not allowed to install linux or other programs without ITs Permission...and they won't fix this either..
and the info you gave me was for a desktop,,,,this issue is on a laptop..but i figured that out,, same process for the most part..
anyway this lappy is scheduled for an appointment with a microwave later on today for a 5 second treatment... then i'll get a new compfuzer..
i already saved what i can,,, rest is useless...
and yes, i'll remove the battery before i nuke it...
:Laptop huh.........

You misunderstood me about Linux.

You make a Bootable CD or USB Stick of a stand alone version of Linux.
This does NOT install anything on to the Laptops Hard drive.
The Linux runs ONLY from the CD or USB Stick.
It completely bypasses Windows.

Since your not adding anything to the Hard drive, or cracking it open.
Your IT guy should be fine with you trying the stand alone version of Linux,
since it won't alter anything on the Laptop.


Signed: Janitor Tzap


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